About this role
Summary of Position: The Patient Care Coordinator (PCC) provides all non-clinical assistance required by the Patient Centered Medical Home (PCMH). The PCC is responsible for scheduling patients, completing patient appointments, and obtaining billing information. The PCC over sees patients at check in and prior to leaving the clinic. The PCC collects copays and/or monies due at the time of service. The PCC provides routine clerical support such as: medical record releases, answers phones, routes callers and relays messages. The PCC completes administrative duties, including faxes, photocopies, scans, mail processing, and managing departmental documents. The PCC covers other non-clinical positions such as pre-authorizations and referrals as needed.