About this role
What You Can Expect:
• Ensure that accurate pricing is provided to sales staff and the customer • Develop costing and pricing models based on market conditions and trends, by using both historical and market data. • Support sales staff by negotiating with customers to secure additional opportunities. Ensure customer satisfaction through continuous measurement of turnaround times on rate requests. • Manage low margin lanes and customers and develop a strategic plan to increase the profitability of these opportunities • Works independently using analytical skills to determine the correct process to build accurate pricing and increase the profitability for each customer • Communicate customer agreement status to customers, sales and operation. • Manage annual price increase process • Perform partnering with procurement, product managers and sales department to ensure integrated profit maximizing approach Understands the complexities of different pricing structures and continuously look for opportunities to improve processes • Provide costing, pricing, margin analysis for Sales and Product Managers
Provide feedback to local management and sales managers regarding competitor activity
What You Bring:
• University Degree in International Management, Transport and Logistics or related. • Minimum experience of 6 years in freight forwarding. • Ability to balance operational priorities with business imperatives. • Knowledge and courses in relation to ADR, IATA, IMDG. • Outgoing personality and the ability to communicate effectively in a diverse multicultural environment. • Ability to communicate well in written and spoken English. • Ability to work under pressure. • Ability to listen carefully to the customer and understand the customer's requirements. • Ability to respond to the customer with a winning service offer. • Effective change agent with the ability to adjust the change approach based on circumstances. • Team player and ability to communicate effectively in a diverse multicultural environment. • Results Orientation and persistence in meeting the challenges and objectives of the day to day.
Ability to multitask in an intense, fast-paced, high-energy environment.