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Manager General Merchandise @ Picknpay

Midlands Mall - KwaZulu-NatalOnsiteFull-time
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About this role

It's fun to work in a company where people truly BELIEVE in what they're doing!

Lead the General Merchandise department to deliver strong sales, excellent product availability, and an outstanding customer experience through effective stock management, merchandising, and team leadership.

Minimum requirements Matric / Grade 12 2 – 4 years' retail experience Managerial experience advantageous

Competencies Communication Controls, quality & standards Customer orientation / Passion for customer Delegation Team orientation

Key Responsibilities Merchandise Management Ensure effective merchandising, stock availability, and product presentation Execute promotions and maintain merchandising standards

Sales & Promotions Drive sales performance and achieve departmental targets Coordinate and execute promotional activities

Finance & Administration Monitor and control departmental expenses Ensure accurate and timely completion of administrative processes

Operations & Maintenance Ensure smooth day-to-day operations of the department Maintain equipment and store standards

Shrinkage & Security Monitor and control stock losses and shrinkage Ensure adherence to security procedures

Customer Service Management Deliver and maintain excellent customer service standards Resolve customer queries and complaints effectively

People Management & Development Lead, coach, and develop team members Manage performance and support staff development

Closing date - 09 July 2026

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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