About this role
Las Vegas, Nevada
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As an on-call Lead Barista at the Mandalay Bay Starbucks, you will be responsible for preparing and serving beverages, maintaining a clean and organized café environment, and delivering exceptional guest service.
THE STARTING RATE: $16.3398 hourly + tips
THE DAY-TO-DAY:
• Lead, coach, and train a shift of approximately 3–12 employees.
• Demonstrate knowledge of selling techniques and service delivery for both alcoholic and non-alcoholic beverages, as well as menu items.
• Resolve guest complaints within the scope of authority; otherwise, escalate concerns to management and notify the supervisor and/or Security of any unusual events, circumstances, missing items, or alleged theft.
• Accurately take, prepare, and serve food and beverage orders, including garnishing items as applicable.
• Package and complete orders according to guest preferences, ensuring all necessary condiments are included.
• Perform opening and closing duties based on shift assignment.
• Receive warehouse deliveries and stock inventory in designated storage areas while maintaining organization; replenish supplies and equipment as needed.
• Maintain the cleanliness, sanitation, and overall appearance of front- and back-of-house areas, including clearing tables and counters and keeping the dining area clean without disrupting the guest experience.
• Establish par levels for daily orders and complete daily order sheets.
THE IDEAL CANDIDATE:
• Must be at least 18 years of age.
• High School Diploma, GED or equivalent.
• 1+ years of experience as a Fountain Worker, Barista, Cashier, or in a coffee shop/café environment within a high-volume food and beverage operation.
THE PERKS & BENEFITS:
• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room.
• Free parking on and off shift.
• Health & Income Protection benefits (for eligible employees).
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.
VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=15593
Are you ready to JOIN THE SHOW? Apply today!