About this role
The Organizational Change Management & Client Communications Specialist supports transformation efforts across Alerus Retirement and Benefits (ARB) by helping teams and clients successfully navigate change. This role serves as a connector, bridging project teams, operational stakeholders, and clients through strong communication, structured change planning, and practical enablement. You will help translate new processes, system updates, and service model changes into clear messaging and easy-to-follow tools that reduce confusion, increase adoption, and protect the client experience.