About this role
The Account Manager is responsible for the strategic management and growth of a portfolio of global accounts, supporting 3Sixty Accounts within the Reside organization. This role serves as the primary relationship owner, ensuring exceptional service delivery, strong client satisfaction, and long-term partnership success across multiple regions. The Account Manager will lead retention and growth strategies, monitor performance against key KPIs, and identify opportunities through proactive engagement, data-driven insights, and cross-functional collaboration. Success in this role requires a strong understanding of client goals, service expectations, and operational capabilities to align internal teams and deliver measurable value.