About this role
What You Can Expect:
You will be contributing to that vision by:
• New Business Development: • Identify and pursue new business opportunities in the freight forwarding sector. • Act as the primary liaison with customers on all business-related matters. • Obtain freehand business and proactively generate and follow up on sales leads. • Develop and implement strategies to penetrate new markets and expand the customer base.
• Client Relationship Management: • Provide timely and competitive quotations to customers. • Conduct regular visits to existing and potential clients to build and maintain strong relationships. • Ensure customer satisfaction by addressing inquiries and resolving issues promptly.
• Market Analysis and Strategy: • Monitor market trends, competitor activities, and industry developments. • Develop concepts and strategies aimed at increasing cargo volumes and improving financial results on key trade lanes. • Analyze trade lane performance and identify opportunities for growth.
• Product and Service Development: • Collaborate with product management and operational units to plan, develop, and implement attractive products and services. • Actively promote Rhenus's products and services to customers, overseas partners, and internal teams. • Transfer knowledge and market insights of trade lanes to overseas partners and local staff.
• Regulatory Compliance: • Stay informed about changes in market regulations on trade lanes. • Communicate compliance requirements and updates to relevant parties within the organization.
• Reporting and Communication: • Provide timely reports to immediate supervisors on business development activities and opportunities. • Maintain accurate records of sales activities, customer interactions, and market intelligence.
What You Bring:
What skills & experience you’ll bring to us
• Proven experience of sales in the freight forwarding industry. • Proven track record in business development with a focus on "hunting" sales roles.
• Fluent in English • Proficiency in MS Office applications and general PC operations. • Strong negotiation, communication, and interpersonal skills. • Assertive, independent, and detail oriented. • Ability to work effectively under pressure and meet tight deadlines. • Strong team player with the ability to collaborate across different departments and cultures.