About this role
What You Can Expect:
Job Responsibilities: CRM Management & Reporting
• Serve as CRM Super User, ensuring accurate data integrity and system updates. • Train users, manage account-linked access, and provide regular CRM reporting. • Monitor sales activities and KPIs, ensuring all leads, opportunities, and meetings are properly recorded. Sales Controlling
• Track pipeline performance, campaign effectiveness, and KPI compliance. • Analyze lost accounts to identify trends and improvement opportunities. • Manage charge code reporting for accurate sales and cost tracking. Lead Generation
• Research potential customers and market opportunities across media and industry sources. • Build and maintain strong relationships across the Rhenus network to support long-term partnerships. Marketing
• Develop and manage sales tools, including presentations, flyers, and case studies. • Maintain and update commercial marketing materials. • Coordinate with regional marketing for market intelligence and social media initiatives. • Support the annual customer survey process. Trade Lane Development Support
• Assist with trade lane development projects, including market research, lead generation, and performance monitoring. • Support other tasks as assigned by commercial leaders.
What You Bring:
Knowledge, Skills, and Attributes:
• Strong communication and presentation skills, both written and verbal. • Ability to understand customer needs and translate them into logistics solutions. • Organized, proactive, and able to manage multiple priorities. • Strong follow-up and coordination skills. • Strong negotiation and relationship-building abilities. • Results-driven with a willingness to learn and grow in sales. • Team-oriented with a customer-focused mindset. Job Qualifications:
• With 3-5 years in sales within freight forwarding, with strong knowledge of air and ocean logistics. • Bachelor's degree in Business Administration, Sales Management, or related field. • Proficient in Microsoft Office Suite; experience with CRM platforms; knowledge of Canva/Adobe design tools a plus. • Skilled in data analysis, performance tracking, and translating complex information into actionable insights. • Clear focus on achieving measurable outcomes and driving sales performance. • Strong ability to understand and anticipate client needs, ensuring satisfaction and long-term relationships. • Capable of analyzing challenges, evaluating options, and recommending effective solutions. • Fluency in written and spoken English.