About this role
What You Can Expect:
Transport Coordination & Scheduling
• Schedule and coordinate daily cartage movements for import and export shipments. • Arrange container collections and deliveries to/from ports, depots, warehouses, and customer premises. • Monitor container availability, VBS (Vehicle Booking System) bookings, and port cut-offs. • Ensure timely pick-up and delivery in line with customer and operational deadlines. • Allocate jobs to company drivers or subcontract transport providers.
Port & Regulatory Compliance
• Coordinate port bookings and manage delivery time slots. • Ensure compliance with NZTA transport regulations and road safety requirements. • Monitor container detention and demurrage timelines. • Ensure accurate handling of bonded or uncleared cargo in line with NZ Customs requirements.
Communication & Stakeholder Management
• Act as key liaison between drivers, warehouse teams, freight operators, and customers. • Provide updates on delivery status, delays, or issues. • Escalate operational disruptions and resolve transport-related issues promptly. • Maintain strong working relationships with port operators and transport subcontractors.
Documentation & Systems
• Ensure accurate job entry and updates within the transport or freight operating system. • Verify delivery instructions and documentation prior to dispatch. • Monitor Proof of Delivery (POD) collection and system upload. • Ensure correct cost allocation and transport charging. Performance & Cost Control
• Monitor transport costs and assist in maintaining profitability. • Track driver productivity and utilisation. • Support continuous improvement initiatives within the transport function.
Key Performance Indicators (KPIs)
• On-time collection and delivery performance • Port booking accuracy • Reduction in detention and demurrage costs • POD completion rate • Transport cost control • Customer satisfaction
What You Bring:
Skills & Experience Required
Essential
• Diploma or similar in Freight Forwarding or Logistics from a recognized NZ institute. • Strong understanding of NZ port operations and container movements • Knowledge of VBS systems and port cut-off requirements • Strong organisational and scheduling skills • Ability to manage multiple daily transport movements • Strong communication skills
Desirable
• Knowledge of NZTA transport regulations • Experience coordinating subcontract transport providers • Familiarity with freight forwarding operating systems • Understanding of bonded cargo handling
Personal Attributes
• Highly organised and detail-oriented • Able to work under time pressure • Strong problem-solving skills • Decisive and proactive • Team-oriented • Customer-focused