About this role
Business
• Assist to execute overall SME Deposits Affluent business proposition through targeted initiatives and strategies. • Assist Squad Lead to strategize to increase SME Affluent product holdings and business transactions as the main operating account. • Collaborate with business counterparts to ideate and provide holistic solution (beyond Deposits products) for SME Affluent. • Provide feedback and work to improve on business user experience for SME Affluent. • Identify and formulate engagement & deposits retention strategies for SME Affluent. • Provide analysis and updates current trend and opportunities in order to grow SME Affluent segment. • Provide adequate support and guidance to branch network (DRO, DRM, etc) for effective sales pitch. • Manage all aspects of segment program including program approval, program roll out, briefing to front liners, readiness of marketing collateral, operational fulfilment and communication to clients. • To engage closely with respective internal & external stakeholders in exploring potential avenues for joint initiatives & value propositions.
Compliance, Audit & Risk
• Ensure strict adherence to policies and regulatory requirements (Bank & BNM) in all product propositions. • Respond and manage Audit exercise and ensure no major breach/finding.