About this role
Key Responsibilities: Client Acquisition
• Organise, execute and participate in sales activities and programs • Solicit new customers or increasing product penetration in existing base to achieve and exceed Bank's defined goals and revenue • Participate and support consumer sales marketing activities for customers' acquisition and retention Client Servicing
• Perform ongoing servicing of client accounts and identify any potential opportunities for extending basic and priority banking services • Promote the Bank's products and services • Cross-sell to existing bank customers to expand customer's share of wallet • Adhering to high service level • Promptly attend to customer's enquiries and other servicing matters Compliance and Regulations
• Adhere to banks and regulatory requirements and uphold strong customer service experience • Ensure sales are conducted in accordance with the internal and external regulatory requirements
Qualifications
Requirements:
• Bachelor Degree in Banking/Business Administration/Economics with CMFAS Certification • Minimum 2 years of relevant experience in consumer retail banking preferably with experience in secured and unsecured loan sales • High achiever in previous capacity with no adverse sales or service related complaints in the past 12 months • Excellent communication and interpersonal skills • Highly motivated and a good team player