About this role
Objective:
• Provide application support, participate in application customization and integration, user training, installation, implementation support and maintenance to ensure the system availability as per agreed SLA.
• Manage manufacturing and delivery of IT application, change requests, internally and with SBU Engagement Manager/SMEs to ensure the consistency and proper functioning of the application system and to meet Business needs.
Responsibilities: Applications Architecture
• Perform planning/enhancement of Group IT solutions architecture
• Perform development and control best-of-class applications development and management methodologies
Application and Systems Development
• Perform the development of enterprise class applications and integration in line with Group IT solutions architecture
• Support of IT application development functions (plan, organize, outsource management and monitor development projects according to set standards)
• Operational efficiency of applications delivery
• Manage opportunities to improve / enhance existing systems
• Services include application customization and integration, user training, installation, live implementation support and maintenance.
• Application customization includes analysis of customization requests and writing of amendment/program specifications, designing, coding and testing of complex programs.
• Manage and resolve application issues
• Manage production system SLA
• Provide post-implementation support to the business users related to their areas of supports.
• Ensure compliance to all processes, audit and risk matters in the execution of user story.
Applications Maintenance and Support
• Perform efficient and effective first and-or second level support for applications
Requirements:
• Bachelor’s Degree in Technology/IT/Engineering
• Minimum 3 years of working experience in Oracle SQL ETL.
• Minimum 3 years of working experience in batch & Shell scripting in UNIX
• Strong analytic and problem solving skill.
• Working experience with Agile.
• Good communication skill.
• Knowledge of PeopleSoft 9.2, PeopleCode & SharePoint is an added advantage
• Good knowledge of web services (IIS, Tomcat)
• Experience in Microsoft SQL is added advantage