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Customer Analytics Specialist @ RHB

RHB Centre - Tower 2 Level 2OnsiteFull-time
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About this role

Primary Objective:

• Produce analytical deliverables using SAS/ Analytics Tools and drive analytics adoption and execution effectiveness with Tribes members. • Assist Chapter Lead to engage stakeholders to produce continuous improvement in acquiring new data sources and applying advance analytics capabilities to uncover hidden opportunities.

Key Responsibilities:

• Well-versed in using data generation tools to perform day-to-day tasks such as generating analytics insights and campaign leads opportunities and fulfillments from granular data points with quality and accuracy. • Possess basic analytical skills to conduct new analysis in understanding customers, its impact and opportunities. • Good coordination skills to drive the execution of new opportunities with retail business, retail marketing, retail distribution, data providers and analytic modelers. • Adopt and execute advance analytics practices to deepen the quality of insights and campaign leads.

Requirements:

• Bachelor Degree - Bachelor degree in quantitative background (Statistics, Decision Management, Computing with Statistics) or familiar in using statistical tools (SPSS, SAS, SQL) • Fresh graduate or less than 2 years work experience in MIS, campaign leads generation or Business Intelligence environment. • Possess skillset of problem solving, analytical and enjoys data exploration. • Problem solving skill to support data accuracy and issue resolution. • Highly adaptable and able to respond to change fast • Ability to collaborate with stakeholder across different business level to align on the same requirements. • Ability to communicate opinions or views clearly.

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