About this role
Sales:
• Solicit and promote sales of PF-i products. • Achieve individual sales targets and contribute towards Group targets. • Prepare and proactively execute sales plans for prospective customers using internal marketing and self-generated leads. • Set appointments and conduct sales visits as necessary, prospecting and engaging new-to-bank customers. • Cross-sell other retail banking products such as ASB, Credit Cards, Deposits, etc.
Customer Service:
• Ensure a high standard of customer experience in line with the Bank’s quality and standards.
Compliance:
• Adhere to policies and procedures set by the Bank. • Protect and uphold the image and brand of the Bank.
Operations:
• Maintain the physical sales centre or sales hub to meet the Bank’s quality and standards.