About this role
• Define and understand end-to-end Joy@Work (Company & Indi) customer journey in driving Joy@Work portfolio growth. • Manages overall IT solution implementation plan (i.e. development, testing) and responsible for the end delivery of change of request (CRs) pertaining to all Retail Banking application software/ technology projects associated with Joy@Work to ensure that the software/ technology delivers the desired business functionality to the required quality in compliance to the Bank’s business rules & operational process as well as statutory & regulatory obligations. • Work clo