About this role
What You Can Expect:
Main Activities
• Attend customer site and installation meetings as appropriate • Produce method statements in a timely manner • Deal with installation issues as they arise onsite as workarounds • Assist with Customer Service team to ensure professional and efficient services are delivered • Review all allocated deliveries and installations prior to scheduling to ensure all equipment is in place and complete • Supervision of loading of tools and customer equipment for allocated jobs • Deal with onsite install team and crew issues • Be a point of escalation for installation and customer onsite issues • Raise Non-conformance reports for any relevant service delivery issues and take appropriate action • Escalate any relevant issues to Installation Manager • Review and recommend new tools / equipment for new systems and customers • Regularly review systems for tools needed. • Audit and spot check installations and report back performance • Be a technical support contact for the installation manager & customer service team • Deputise for the Assistant Installations manager for work allocation
What You Bring:
Key Skills and Experience
• Two years’ experience of leading installations • Extensive knowledge in OEM Modalities • Good people management skills, disciplinary, motivation etc • Good General Level of education • Good team member who can also work on own initiative • A Flexible and Can-do attitude • Able to show a good level of leadership on installations