About this role
Sales
• Solicit and promote sales of PF and PF-i products.
• Achieve individual sales targets and contribute to overall group performance targets.
• Prepare and proactively execute sales plans for prospective customers using internal marketing support and self-generated leads.
• Cross-sell other retail banking products such as ASB, credit cards, and related offerings.
Customer Service
• Deliver a high standard of customer experience in line with the Bank’s service quality standards.
Compliance
• Adhere strictly to the Bank’s policies, procedures, and regulatory requirements.
• Safeguard and uphold the image and brand reputation of the Bank.
Operations
• Ensure the physical sales centre or sales hub is well maintained in accordance with the Bank’s quality and operational standards.
Job Requirements:
• Bachelor’s Degree or Diploma in any field (minimum CGPA 2.8).
• Minimum 1–2 years of experience in sales (banking sales experience preferred).
• Highly motivated, results-driven, self-initiated, and able to work with minimal supervision.
• Comfortable engaging with customers, passionate about sales, and accountable for delivering results.
• Strong selling, persuasion, and negotiation skills.
• Strong interpersonal skills with a service-oriented mindset.
• Demonstrates initiative, perseverance, and passion in a fast-paced and demanding environment.
• Ability to relate to and connect with the local community.
• Good written and verbal communication skills (local dialect proficiency is an advantage).
• Basic understanding of sales operations and banking products.
• Basic computer proficiency.