About this role
About the Role We are looking for a highly skilled and motivated IT Security Analyst to join our 24/7 Security Operations Centre (SOC) at RHB Bank. This Level 2 (L2) role is integral to our continuous monitoring operations, serving as a subject-matter expert in incident detection, analysis, and escalation. You will be responsible for providing advanced analysis support, mentoring Level-1 analysts, and enhancing the Bank’s overall cybersecurity posture through proactive monitoring, incident response, and process improvement.
What you will be doing Collaboration and Escalation:
• To timely response to security alerts using a combination of technology solutions and a complete & reliable set of documented processes on a 24 x 7 x 365 basis
• Act as a point of escalation for Level-1 analysts in 12-hour shift rotation
• Escalate suspected incidents to L3 with detailed analysis and actionable recommendations.
• Interfaces and collaborate with other teams for incident escalations and resolution
• Work closely with SOC Head to better security operations and address identified deficiencies
In-Depth Analysis:
• Perform due diligence and in-depth analysis on escalated security alert from Level-1 analyst and escalate to respective team for further action in timely manner
• Assist in threat hunting activities to identify potential vulnerabilities.
Incident Response:
• Involve in incident response steps, perform root cause analysis and recommend solutions to mitigate risks
Coaching and mentoring:
• Support Level-1 alert analysis by providing advanced analysis services to include recommending containment and remediation processes and independent analysis of security events
• Mentoring Level-1 analyst to improve detection capability within the SOC and feedback on work quality
Continuous Improvement:
• Challenge and suggest improvement on existing processes and procedures in a very agile and fast-moving information security environment
• Receive and review tuning request from Level-1, provide recommendations in use case tuning and optimization of security systems
Documentation & Reporting:
• Ensure all relevant processes are documented, complete, accurate and updated at least on a yearly basis or as and when any changes
What we’re looking for
• Bachelor’s degree in Computer Science, Information Security, or a related field.
• Hands-on experience in Security Operations Centre (SOC) environments, preferably in L2 or equivalent roles.
• Strong analytical and problem-solving skills, with the ability to perform root cause and threat analysis.
• Proficiency in investigative tools such as SIEM, packet capture analysis, host forensics, and memory analysis tools.
• Solid understanding of the cybersecurity threat landscape, including tools, tactics, and techniques used in attacks.
• Excellent communication skills, both written and verbal, with the ability to convey complex information effectively.
• Demonstrated ability to work collaboratively in a team environment and mentor junior analysts.
• Relevant industry certifications (e.g., SANS, GIAC, CompTIA Security+, CEH, or similar) are an advantage.
What we offer At RHB Banking Group, we cultivate a culture of vigilance, collaboration, and continuous learning. You will work with a talented team of cybersecurity professionals protecting one of Malaysia’s leading financial institutions. We offer a competitive remuneration and benefits package, opportunities for professional growth and certification, and the chance to be at the forefront of defending our digital ecosystem through advanced security operations.