About this role
Job Responsibilities: * Proactively identify and acquire new customers for Personal Financing products through various channels including cold calling, referrals, and branch walk-ins. * Understand customer financial needs and recommend suitable Personal Financing solutions, including loans, credit cards, and other related products. * Conduct thorough financial assessments and explain product features, benefits, terms, and conditions clearly and accurately to customers. * Prepare and process Personal Financing applications efficiently and accurately, ensuring compliance with all internal policies and regulatory requirements. * Build and maintain strong relationships with customers, providing ongoing support and addressing their inquiries or concerns. * Actively participate in sales campaigns, roadshows, and other marketing initiatives to promote Personal Financing products. * Achieve individual and team sales targets and key performance indicators (KPIs) consistently. * Keep abreast of market trends, competitor activities, and new product offerings to identify sales opportunities. * Collaborate effectively with internal departments to ensure smooth processing and delivery of services. * Adhere to all bank policies, procedures, and ethical standards.
Job Qualifications: * Minimum of a Diploma or Bachelor's Degree in Business, Finance, Marketing, or a related field. * Proven sales experience, preferably in the banking or financial services industry, with a focus on personal financing or retail banking products. * Strong understanding of personal financing products, including loans, credit cards, and related services. * Excellent communication, interpersonal, and negotiation skills. * Results-oriented with a strong drive to achieve sales targets. * Ability to work independently and as part of a team in a fast-paced environment. * Customer-focused with a commitment to delivering high-quality service. * Proficiency in Microsoft Office Suite. * Fluency in English and Bahasa Malaysia is required. Proficiency in other local languages will be an added advantage.