About this role
Key Responsibilities
Strategy & Planning
• Develop, implement and manage business plan to maximize sales and achieve target & business KPIs
Sales Management
• Establish and ensure sales targets are met by all staffs
• Personally solicit and drive sales to ensure team overall objectives/sales are maximized
• Motivate, guide and coach sales staff
• Jointly develop and plan for marketing and sales campaigns
• Leverage on community relationships to maximize sales
• Develop and maintain a network of local business contacts
Compliance
• Ensure compliance to the policies and procedures set by the Bank
• Oversight on code of ethics of ASM/SC PF of sales process and activities
Staff Management
• Jointly plan for recruitment and retention of sales personnel
• Motivate, coaching and mentoring sales personnel for peak performance
Customer Service Management
• Anticipates customers' needs to deliver quality service, customer experience and ensure customer satisfaction and loyalty
Requirements
• Diploma or Degree holder
• Basic understanding of sales operation and banking products
• Experience in sales management and leading sales team