About this role
Sales • Solicit and promote sales of PF products • Achieve individual sales targets and contribute towards to achievement of Group targets • Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads • Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers • Cross selling of other retail banking products such as ASB, PF-i, Credit Cards, Deposits etc.
Customer Service • Ensure high standard of customer experience in line with the quality and standards set by the Bank
Compliance • Ensure compliance to the policies and procedures set by the Bank • Protect the image and brand of the Bank
Operations • Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank
Requirements:
• Bachelor Degree - Any related field(s). • 1 year of experience in sales and customer service related field • Have the relevant licenses for the portfolio • Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision • Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results • Strong selling and negotiation skills • Strong interpersonal skills and service oriental • Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment • Ability to relate and connect to local community • Good communication skills • Basic understanding of finance and banking products • Basic computer skills