About this role
About Us Fueled by a fundamental belief in innovation, Resurgent Capital Services is an industry-leading financial services company in our sector. It all began 25 years ago when a small group of successful entrepreneurs had a vision for a new type of asset receivables company. One with a commitment to superior service and a personal touch with every interaction. We believe that demonstrating integrity in everything we do, maintaining a strong commitment to compliance, and doing things the right way is a sustainable business model. We want you to feel like your work has an impact and makes a difference every day. Join us as we develop strategies for change and transform the trajectory of your career!
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Summary Join our Treasury Operations team as a Financial Transaction Specialist II professional, where you’ll play a critical role in solving complex payment challenges and driving operational excellence. In this position, you’ll lead advanced research and reconciliation efforts, uncovering and resolving intricate payment discrepancies while supporting high-volume transaction processing.
The Financial Transaction Specialist II will collaborate with cross-functional partners to streamline workflows, enhance automation, and reduce suspense balances—making a direct impact on efficiency and accuracy. This role is ideal for someone who thrives on problem-solving, enjoys improving processes, and has a passion for working with and transforming data from diverse vendor sources into clean, actionable insights.
Roles & Responsibilities
• Research complex payment discrepancies, suspense items, rejects, and missing/misapplied payments
• Monitor payments, handle NSF/returned payments, and support payment processing and reconciliation (cash to collections)
• Identify process gaps and drive automation improvements
• Write/maintain SQL queries and validate data
• Support audits, QA, reporting, and team training
Skills & Qualifications
• 4+ years in financial operations or related experience
• Strong analytical and problem‑solving skills
• Excellent communication and attention to detail
• Advanced Excel/Word/Outlook required; SQL preferred
Educational Requirements
• 4-year degree in related field preferred or equivalent experience
Resurgent is an Equal Opportunity employer that is fueled by our diverse and inclusive work environment. Are you excited about this opportunity, but your skills and experience aren't an exact match? We encourage you to apply anyway! You may be just the person we are searching for to fill this or another position. We would love to consider you for the Resurgent team!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.