About this role
TE65P2 Workplace Engineer at CAS. Location: Columbus, Ohio, United States. Role: providing support, owning incidents, creating documentation Requirements: Hybrid, Columbus-based role providing first-contact Windows and macOS end-user support, owning incidents to resolution, creating documentation, meeting SLOs and high customer satisfaction, and contributing to service improvements and small projects. Category: Information Technology Seniority: Entry Level Tools: Windows, macOS, Solaris, Microsoft 365 Certifications: apple certpro macos, itil foundation, a+ (comptia) Commitment: Full Time Workplace: Hybrid Languages: English