About this role
Front Desk Agent at Best Western. Location: Ocala, Florida, United States. Role: greeting guests, managing check-ins, processing payments Requirements: Greet and register guests, manage check-ins/check-outs and reservations, handle cash and billing, respond to guest communications, use property PMS and brand communication tools, and meet attendance standards; minimal prior experience required. Category: Customer Service Seniority: Entry Level Tools: Property PMS System, Share Drive Cloud, Kipsu, Zingle, Sales Force, Quore, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, 3CX, Beekeeper Commitment: Part Time Workplace: Onsite Languages: English