About this role
Contact Center Specialist at Ventra Health. Location: Clark, Pampanga, Philippines. Role: answering calls, troubleshooting billing, documenting issues Requirements: Associate's degree required, 1+ year high-volume customer service experience (healthcare call center preferred), fluency in English, knowledge of EOBs, insurance plans, ICD-10/CPT codes, and strong word processing/spreadsheet/database skills. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English