About this role
Contact Center Specialist at Ventra Health. Location: Clark, Pampanga, Philippines. Role: answering calls, troubleshooting billing, documenting issues Requirements: Associate degree required, 1+ year high-volume customer service experience, fluency in English, knowledge of EOBs, insurance plans, ICD-10/CPT, strong office software and communication skills. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English