About this role
French Market Technical Support Specialist at ROLLER. Location: Heredia, Heredia, Costa Rica. Role: answering tickets, troubleshooting hardware, documenting bugs Requirements: 1+ years experience in SaaS or POS payments support, fluent French and English (C1), experience with ticketing systems (Salesforce Service Cloud), troubleshooting payments/POS hardware, strong communication and organizational skills. Category: Customer Service Seniority: Entry Level Tools: Salesforce Service Cloud, JIRA Commitment: Full Time Workplace: Hybrid Languages: French, English