About this role
Whiteshield: Product Support Manager at Whiteshield. Location: Dubai, Dubai, United Arab Emirates. Role: managing incidents, coordinating teams, monitoring performance Requirements: 5+ years in product/application support or service delivery, incident/ticket management, stakeholder communication, experience with engineering/product teams, strong analytical and communication skills, familiarity with Jira/Azure DevOps. Category: Information Technology Seniority: Senior Level Tools: C#, .NET, Python, React, Next.js, MSSQL, PostgreSQL, Elasticsearch, MongoDB, Azure, Google Cloud, Git, CI/CD, Docker, Jira, Azure DevOps, Confluence, Teams, SQL Commitment: Full Time Workplace: Onsite Languages: English