About this role
Head of Member Support and Service Design at Citizens Advice Scotland. Location: Edinburgh or Glasgow. Role: leading team, designing services, building relationships Requirements: Proven experience leading networked or federated organisations, organisational development/transformation, senior stakeholder management, quality assurance and complex service design; ability to balance strategic vision with operational delivery. Category: Project and Program Management Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: English