About this role
Technical Support Engineer - Level 3 at Park Place Technologies. Location: Highland Heights or Blarney. Role: troubleshooting issues, managing tickets, creating documentation Requirements: Bachelor's degree and 4+ years in L2/L3 technical support or IT datacenter services; OEM product knowledge, strong communication and problem-solving, ability to work in 24x7 rotation and collaborate with vendors and R&D. Category: Information Technology Seniority: Mid Level Tools: VMware, NetApp, Unix Certifications: nca, ncp, vcp, msca Commitment: Full Time Workplace: Onsite Languages: English