About this role
Customer Success & Retention Specialist at Ueni Ltd. Location: Ciudad de México, Mexico. Role: building relationships, identifying churn, managing conversations Requirements: 2+ years in customer success/support/account management, fluent English (C1), experience in tech/digital environments, CRM/Intercom experience valued, strong communication, emotional intelligence, and multitasking skills. Category: Customer Service Seniority: Mid Level Tools: CRM, Intercom Commitment: Full Time Workplace: Remote Languages: English