About this role
(Junior) Customer Success Manager (m/w/d) – Digitale Lernformate, KI & Customer Enablement at Septeo (stp.one). Location: Germany or Karlsruhe or Nordwalde or Lauf a. d. Pegnitz. Role: creating videos, building academy, enabling customers Requirements: Create and edit training/product/onboarding videos, build and maintain a web academy, develop learning formats and AI-supported content, collaborate with Customer Success/Product teams, and deliver customer workshops; German and English required. Category: Customer Service Seniority: Entry Level Tools: Microsoft Copilot, Claude, ChatGPT Commitment: Full Time Workplace: Hybrid Languages: German, English