About this role
Customer Excellence Manager at Stanley/Stella. Location: Brussels or Birmingham or Belgium or United Kingdom or Netherlands or Luxembourg or Sweden or Denmark or Norway or Finland or Iceland or Europe. Role: leading operations, driving improvements, supporting transformation Requirements: 7+ years in customer service/inside sales/B2B operations with team management; multi-market and change management experience; Order-to-Cash and ERP/CRM knowledge; commercial mindset; willingness to travel to the UK (~4 days/month). Category: Customer Service Seniority: Senior Level Tools: CRM, ERP, webshop, AI Commitment: Full Time Workplace: Onsite Languages: English, French, Dutch