About this role
CS Transformation & Automation Lead at Wallapop. Location: Barcelona, Catalonia, Spain. Role: Define roadmap, Redesign journeys, Build workflows Requirements: Operational experience in BizOps or CX strategy; CRM tools; automation/AI; cross-functional with Product/Engineering; analytical; stakeholder management; Spanish and English. Category: Information Technology Seniority: Senior Level Tools: Zendesk, Salesforce, Kustomer, Looker, Amplitude, Tableau, SQL Commitment: Full Time Workplace: Hybrid Languages: Spanish, English