About this role
Manager, Customer Success Management, SME&Growth (Massive Accounts) at Airwallex. Location: Shanghai, Shanghai, China. Role: leading team, improving satisfaction, driving growth Requirements: Bachelor's degree, 5+ years in customer service/success/operations (cross-border payments or SaaS preferred), team management experience, strong communication, analytical and project execution skills. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Onsite Languages: Chinese, English