About this role
2nd Line Helpdesk Engineer - Basildon at Arc. Location: Basildon, England, United Kingdom. Role: providing support, troubleshooting issues, updating documentation Requirements: Experience providing 2nd line IT support including Microsoft server/desktop OS, Microsoft O365, SharePoint, Intune, Active Directory, Teams Voice, VMware/Hyper-V, basic networking; familiar with Autotask, Datto RMM, IT Glue preferred. Category: Information Technology Seniority: Mid Level Tools: Microsoft Server, Microsoft O365, Microsoft SharePoint, Microsoft Intune, Active Directory, Teams Voice, VMware, Microsoft Hyper-V, Autotask, Datto RMM, IT Glue Commitment: Full Time Workplace: Hybrid Languages: English