About this role
Sr. Executive / Executive - Reservations & Ticketing (Customer Experience) at ixigo. Location: Gurugram, Haryana, India. Role: handling bookings, issuing tickets, resolving escalations Requirements: Hands-on Amadeus & Galileo GDS experience, ticketing and fare rules knowledge, B2C case handling, good communication, ability to work independently in a 24×7 shift environment; Amadeus/Galileo certification preferred. Category: Customer Service Seniority: Mid Level Tools: Amadeus, Galileo, NDC, EDIFACT Certifications: amadeus, galileo Commitment: Full Time Workplace: Hybrid Languages: English