About this role
Director of Customer Service at Nothing. Location: San Francisco or United States. Role: defining strategy, managing partners, optimizing journeys Requirements: 10+ years leading customer service or after-sales in consumer tech/telecoms; experience scaling global operations and managing outsourced partners; designing AI-enabled support and predictive diagnostics; strong analytics and stakeholder communication skills. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: English