About this role
Quality Assurance Analyst - Call Center Monitoring at UBC. Location: United States. Role: monitoring calls, analyzing trends, hosting calibrations Requirements: Call monitoring and QA experience, 2+ years relevant experience (or equivalent higher degree), proficiency with Microsoft Office, strong communication, analytical and leadership skills; ability to travel as needed. Category: Quality Assurance Seniority: Entry Level Tools: Microsoft Office Commitment: Full Time Workplace: Remote Languages: English