About this role
askUS Student Adviser at University of Salford. Location: Salford, /, United Kingdom. Role: answering enquiries, resolving enquiries, recording interactions Requirements: Providing first-point-of-contact student advice across phone, email, live chat and face-to-face; recording interactions in CRM and student record systems; meeting service standards and performance targets. Category: Customer Service Seniority: Entry Level Tools: Customer Relationship Management (CRM) Commitment: Full Time, Part Time Workplace: Onsite Languages: English