About this role
Customer Success Manager at NICE. Location: United States. Role: managing accounts, driving retention, developing relationships Requirements: 3+ years customer-facing experience in SaaS or cloud environments, experience with Gainsight and Salesforce, strong contact center/quality management background, ability to engage technically and with executives; bachelor’s preferred. Category: Sales Seniority: Mid Level Tools: Gainsight, Salesforce Commitment: Full Time Workplace: Remote Languages: English