About this role
Customer Insights Specialist at HeliosX. Location: London or United Kingdom or Germany or Canada or United States. Role: measuring CX, extracting insights, influencing strategy Requirements: 3+ years in customer insights/CX, experience managing VoC systems and analytics platforms (e.g., SentiSum, Qualtrics, Chattermill), quantitative research skills, and ability to apply genAI/NLP to scale insights. Category: Data and Analytics Seniority: Mid Level Tools: SentiSum, Qualtrics, Chattermill, Trustpilot Commitment: Full Time Workplace: Hybrid Languages: English