About this role
End User Services Analyst at The Law Society. Location: London, England, United Kingdom. Role: managing incidents, supporting hardware, managing access Requirements: Experience in a Service Desk/End User Services environment, strong hardware and software troubleshooting, knowledge of ITIL and service management, experience with Active Directory and VPN, good communication and prioritisation skills. Category: Information Technology Seniority: Mid Level Tools: Active Directory, VPN, ITSM, ITIL Commitment: Full Time Workplace: Onsite Languages: English