About this role
Senior Backend Platform Developer, Contact Center Systems at Navan. Location: New York or Palo Alto. Role: designing APIs, building services, improving observability Requirements: 5+ years backend engineering experience with Node.js/TypeScript, API and system design, serverless (AWS Lambda/API Gateway), observability tooling, GitHub workflows, and practical use of AI coding assistants. Category: Software Development Seniority: Senior Level Tools: Node.js, TypeScript, AWS Lambda, API Gateway, OpenSearch, CloudWatch, Kibana, Snowflake, Snowflake SQL, GitHub, Terraform, CloudFormation, AWS SAM, Genesys Cloud, Twilio, Five9, NICE, Zoom Contact Center, Avaya, SIP Commitment: Full Time Workplace: Onsite Languages: English