About this role
Senior Backend Platform Developer, Contact Center Systems at Navan. Location: Austin, Texas, United States. Role: designing APIs, building services, improving observability Requirements: 5+ years backend engineering experience with Node.js/TypeScript, AWS Lambda or serverless, strong API design, observability, integrations, and familiarity with GitHub workflows and AI-assisted development. Category: Software Development Seniority: Senior Level Tools: Node.js, TypeScript, AWS Lambda, API Gateway, OpenSearch, CloudWatch, Kibana, Snowflake, GitHub, Terraform, CloudFormation, AWS SAM, Genesys Cloud, Twilio, Five9, NICE, Zoom Contact Center, Avaya, SIP Commitment: Full Time Workplace: Onsite Languages: English