About this role
ServiceNow Business Analyst at ESP Global Services. Location: Pune, Maharashtra, India. Role: leading workshops, capturing processes, producing specifications Requirements: Bachelor's degree required, ServiceNow CSA required, 4+ years business analysis experience, exposure to ServiceNow and ITSM/CSM/ITOM workflows preferred, strong workshop facilitation and stakeholder management. Category: Information Technology Seniority: Mid Level Tools: ServiceNow, AirportNow Certifications: csa, cis, itil foundation Commitment: Full Time Workplace: Onsite Languages: English