About this role
POSITION SUMMARY: As an Administrative Support Professional, you will positively impact client satisfaction through flawless execution, project management and administrative support for three sixty Business Managers, Analysts and other three sixty personnel.
ESSENTIAL JOB FUNCTIONS:
• Administrative Support: • Managing Kroger and internal systems (ex. 1worldsync, VIP, Levante, DemandTec) • Prepare and submit documentation & forms (ex. IMF, Contracts, etc.) • Support client payment reconciliation process • Expert use of computer applications, ex. Microsoft Excel, Word, PowerPoint, Teams
• Client Support and Engagement: • Support the development of client & Kroger presentations • Support the development and management of promotional plans • Collaboration with Kroger procurement team on purchase orders • Communicate with Kroger, Clients and internally in a professional manner
• Reporting & Analytics: • Create & distribute weekly & period scorecards • Create & distribute inventory reporting • Update and maintain item grids
• Project Management: • Manage and communicate progress and timelines on assigned tasks & projects • Independently recognize and set priorities • Ability to work independently and with limited supervision • Work effectively with cross-functional teams to accomplish common goals
MINIMUM POSITION QUALIFICATIONS:
• 4-year degree in Business Marketing, Operations, Economics or equivalent education • Must be one to take initiative & solve problems • Exceptional organizational skills • Skill and diplomacy in dealing with people • Experience handling customer inquiries and issues • Able to interact • Knowledge of internet, email and web-based applications • Must have strong Microsoft application skills, specifically proficient with editing and creating Excel spreadsheets, and the ability to learn new programs • Adapt to advancing technology and Kroger systems
MINIMUM PHYSICAL ABILITIES:
• Must be able to perform essential job functions of this position with or without reasonable Accommodations • Must be able to: • remain standing/sitting for several hours at a time • lift 10-15 lbs. occasionally
DESIRED PREVIOUS JOB EXPERIENCE:
• Administrative support position in office environment • Data analysis and reporting experience • Retail or grocery experience in a HQ environment
COMPETENCIES/SKILLS: Some of the Competencies/Skills required to successfully perform this position are:
• Adaptability – Effectively adjusting to changes in tasks, processes, or work environments. • Building Strategic Working Relationships – Building collaborative partnerships with internal and external stakeholders to achieve goals. • Building Trust – interacting with Kroger suppliers and employees in a way that gives Kroger management confidence in one’s intentions and those of the organization. • Communication – Clearly conveying information and ideas through a variety of media to Kroger and P.L. Marketing employees. • Decision Making – Analyzing opportunities, issues or problems leveraging data to make informed, effective decisions aligned with objectives. • Inclusion – Appreciating and leveraging the capabilities, insights, and ideas of all individuals; working effectively with individuals of diverse style, ability and motivation for a direct effect on business results • Initiating Action – taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive; generating innovative solutions in work situations • Self-Starter– able to work without direct supervision; prioritizing, organizing and completing workload accurately within allotted time period • Work Standards – Setting and maintaining high performance expectations and accountability for results.