About this role
Job Summary The Demand planner is responsible to create a robust 18-Month demand plan leveraging statistics, collecting data and inputs from any third parties (eg sales, marketing and customer service) which will contribute to an efficient S&OP process, and to optimize service level, cost and cash. The role improves forecast accuracy and bias, secures S&OP sign-off with Sales & Marketing teams, and provides a clear hand-off to replenishment and allocation processes with team to protect service and working capital.
Key Accountabilities
Past Performance Analysis
• Analyze Key Performance Indicators (Forecast Accuracy and Bias) • Understand root causes of errors - define & apply corrective actions when applicable. Update forecasts accordingly • Integrate NPD/delist performance vs assumptions, and recommend portfolio rationalization where relevant • Check consistency of Automatic Outlier Correction and make necessary adjustments. Clean Sales History from any significant exceptional event
Forecast build (Short and Mid-Long term)
• Get information about product lifecycle (listing, delisting, switches…), market trend, and change in distribution from all relevant stakeholders • Analyze statistical forecast variations and make necessary adjustments on exception basis • Enrich Statistical forecast by translating demand drivers into quantifiable uplifts and cannibalizations; maintain clear assumptions logs tracking over S&OP cycles • Get information on promotional activities from sales and customer service (status, volume shipment pattern, orders). Track and challenge promotional volumes • Constrain Sales forecasts in case of allocation and/ or temporary shortages • Anticipate the impact of external market drivers & integrate volume-to-value translation to support business choices (e.g. service trade-offs) through Scenario Planning
S&OP process
• Prepare and facilitate 1 to 1 pre–Demand Review Meeting with Sales team, highlighting forecasts variations, forecast performance, assumptions on all demand drivers and current risks and opportunities • Prepare inputs and facilitate Demand Review Meeting (DRM) to get MC Sales Director’s sign-off of the 18M Demand Plan • Adjust demand plan following DRM output when applicable to respect Drumbeat global deadline on S&OP
S&OE Process
• Review short-term (0-3M) demand plan every week on exception basis to adjust short term demand plan according to latest demand drivers' assumptions/signals • Communicate the updated short-term demand plan to Replenishment; ensure alignment with allocation guidelines and exceptions • Participate to Weekly S&OE meeting to help arbitrating service risks, SSOS reduction by integrating feedback from Replenishment Planners
Job Requirement
Functional Capability
• Demand Forecasting & Planning • Data Analysis & Interpretation • Cross-Functional Collaboration & Alignment • Forecasting Tools & Technology • Consumer Focus • Continuous Improvement
Leadership/ Soft Capabilities :
• Strategic thinking, decision-making, collaboration, communication, problem solving, change management
Job Posting End Date:
Target Hire Date: 2026-06-30
Target End Date: