About this role
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Serves as a Brand Ambassador, providing the ultimate customer service experience through a warm greeting, engaging conversation and fashion advice. The Retail Sales Associate is an expert in building a wardrobe and loves to sell a quality product, and cultivates and maintains client relationships through brand awareness.
ESSENTIAL FUNCTIONS:
• Performs activities associated with selling, stocking and ordering merchandise in the store • Assists customers in locating merchandise and answering a variety of questions concerning general merchandise; demonstrates use of merchandise upon request • Stocks shelves and tables with merchandise; keeps merchandise orderly and neat in appearance • Totals prices and tax on merchandise selected by customer using cash register; accepts payment following established procedures for different types of transactions; makes change; issues sales receipt; calculates discounts when appropriate • Counts and balances cash register and receipts • Stamps or attaches price tags on merchandise and/or checks tagged prices to verify accuracy referring to price list • Maintains a client book and contacts customers regularly when new products arrive • Fills out specific forms to process transactions or special orders such as refunds • Checks inventory periodically to obtain reorder information to replenish stock; informs designated staff member of product needs • Checks inventory listing with actual inventory on shelf and reports discrepancies to supervisor • Sets up promotional displays; makes signs or arranges merchandise on counters or tables to promote sales • Keeps sales floor and stock area neat and orderly
COMPETENCIES:
• An experienced selling professional able to generate sales through relationship building with clients and the community • Ability to build, manage and utilize a client list to increase sales • A keen understanding of the importance of Customer Service – these are keystones of the Peter Millar experience and the Retail environment we serve • A self-motivated, self-starter with the ability to perform daily tasks with little supervision • Excellent PR skills • Positive attitude, great enthusiasm for the brand and outgoing personality • Effective verbal and written communication skills • Outgoing demeanor • Ability to work in a team environment and assist others • Ability to prioritize and meet deadlines as assigned with minimal supervision • Ability to stand/stoop/bend/walk 8-10 hours during shift • Ability to lift up to 20 pounds periodically
DESIRED EDUCATION AND EXPERIENCE:
• At least 2 years’ experience in a lead selling role • College degree preferred in business, marketing, fashion, or merchandising • Basic understanding of sales principles and customer service practices • Previous cash handling experience • Technically savvy with experience in MS Office, internet searching, email, POS systems preferred
Hourly rate: $22-$26hr plus commission If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!