About this role
Domino's Pizza in Decatur, United States is seeking an energetic and dedicated Shift Supervisor to join our team at our 1948 E. Eldorado St. location. As a Shift Supervisor, you will play a crucial role in ensuring smooth store operations, delivering exceptional customer service, and leading our team to success.
Oversee and manage daily shift operations, ensuring efficiency and quality standards are metLead and motivate team members, fostering a positive and collaborative work environmentHandle customer interactions professionally, resolving issues and maintaining satisfactionManage cash transactions and maintain accurate financial recordsCoordinate and delegate tasks to team members during shiftsEnsure compliance with food safety and hygiene standardsAnswer phone calls and process customer orders accuratelyAssist in maintaining store cleanliness and organizationParticipate in hands-on tasks as needed, including food preparation and delivery coordinationMonitor inventory levels and communicate restocking needs to managementImplement and uphold company policies and proceduresContribute to achieving store performance goals and targets Proven leadership skills with the ability to motivate and guide team membersExcellent customer service skills and a friendly, professional demeanorStrong money management and basic math skillsProficiency in store operations and point-of-sale systemsEffective communication skills, both verbal and writtenAbility to multitask and thrive in a fast-paced environmentDetail-oriented with a focus on accuracy and efficiencyProblem-solving skills and the ability to make quick, sound decisionsPhysical ability to lift up to 25 pounds and stand for extended periodsFlexibility to work various shifts, including evenings, weekends, and holidaysHigh school diploma or equivalentPrevious experience in food service or retail is preferredKnowledge of food safety practices and regulations is a plus